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Fix Camera Issues

Camera not Found

Reconnect your camera and reload the page.

Could not Start Camera

Close all programs and applications which may use your camera or restart your computer.

Camera Permission Denied

Chrome Desktop

Allow the browser to use your camera:

  1. To the left of the web address, click the Settings icon (Settings Icon).
  2. Toggle on the Camera permission.

Allow Camera Permission

Chrome Android

Allow the browser to use your camera:

  1. To the left of the web address, click the Settings icon (Settings Icon).
  2. Click on Permissions.
  3. Toggle on the Camera permission.

Safari

Allow the browser to use your camera:

  1. Click Safari in the top menu bar and then select Settings for This Website:
    Camera Permission Settings

  2. Under the Camera section, use the drop-down menu and select Allow:
    Allow Camera Permission

iPad

Allow the browser to use your camera:

  1. Go to Settings > Safari > Camera:
    iPad Microphone and Camera Settings

  2. Select Ask:
    iPad Camera Settings

Failed to Execute Camera

Try to reload the page or restart your computer.