Camera Help

• Camera not found
• Could not start camera (video source)
• Camera permission denied
• Failed to execute camera

Camera not found

Reconnect your camera and reload the page.

Could not start camera

Close all programs/applications which may use your camera or restart your computer.

Camera permission denied

Chrome Desktop

Allow the browser to use your camera:

1. To the left of the web address, click the Lock icon (🔒).
2. Under the Camera section, use the drop-down menu and select Allow.

Chrome Android

Allow the browser to use your camera:

1. To the left of the web address, click the Settings icon .
2. Click on Permissions.
3. Click to allow your camera.

Safari

Allow the browser to use your camera:

1. In the top panel, click on "Settings for This Website...".
   

2. Under the Camera section, use the drop-down menu and select Allow.
   

iPad

Allow the browser to use your camera:

1. Go to Settings > Safari > Camera:
   

2. Select Ask:
   

Failed to execute camera

Try to reload the page or restart your computer.